Track Your GOATmug Order

Find your tracking link

1. Open the shipping confirmation email from GOATmug.
2. Use the tracking link to see the carrier’s latest updates.
3. If your order contains more than one tumbler, look for separate shipment emails; items may ship in different packages.

When will tracking update?

We email tracking when your order is dispatched. The carrier may take 3–5 business days to show the first scan after a label is created.

If you have not received a shipping email, check your spam or promotions folder. In-stock items normally process in 2–4 business days; made-to-order items and restocks can take 7–10 business days.

Need help?

If tracking has not updated for 15 business days, or you need help locating your tracking link, contact GOATmug with your order number and the email used at checkout.

See our shipping policy for delivery estimates and our refund policy for missing-package and return information.